Manage incidents and crises
with method.
The Incidents & Crises Pack gives you a complete framework to define, manage, and resolve security incidents. Use proven templates to create tailored response scenarios and deliver a fast, structured response.

Real-time crisis management
Crisis chat, timeline and stakeholder coordination
Core capabilities
From detection to closure, manage each incident with complete traceability.
Response scenario design
Improve your approach with default Eyako scenarios or build your own incident and crisis procedures.
Incident management
Maintain your incident log, run root-cause analysis, and track remediation action plans.
Crisis management
Prepare and coordinate response actions to limit business impact and recover operations quickly.
Training and simulation
Build team capabilities with realistic drills to improve readiness and reaction speed.
Reporting and analytics
Track incident trends, capture lessons learned, and continuously improve your response model.
Respond faster with AI
AI is integrated directly in the incident workflow: automatic qualification, root-cause support, and post-incident reporting.
Automatic incident qualification
AI analyzes context, suggests severity, and recommends the most relevant response scenario.
Assisted root-cause analysis
From available data, AI identifies likely causes, links related incidents, and proposes focused corrective actions.
Post-incident report generation
Timeline, impact, actions and lessons learned are generated in seconds and ready to share.
Platform in action
From ready-to-use crisis scenarios to real-time incident logging.

Response scenarios and procedures

Incident log and crisis tracking
Incidents & Crises Pack benefits
Better preparedness
Plan resources and response actions strategically before incidents occur.
Impact reduction
Limit business consequences through preventive and coordinated response measures.
Continuous improvement
Run an ongoing cycle of evaluation and process optimization.
Faster reaction
Respond quickly and effectively by optimizing processes and resource allocation.
Ready to respond in real time?
Structure your incident response and reduce the impact of cyber crises on your organization.
Book a demo